Efficient and tech-savvy Virtual Assistant with 3+ years of experience in administrative support and customer relationship management. Skilled in Google Workspace, Microsoft Office Suite, and CRM tools, with proven expertise in calendar management, document preparation, and 100% accurate data entry. Achieved a 95% first-contact resolution rate and streamlined file systems to reduce retrieval time by 20%. Known for professionalism, adaptability, and strong communication skills across email, chat, and phone. I provide reliable virtual support to help businesses stay organized, efficient, and focused on growth.