I am an Operations and Administrative Professional with over eight years of leadership and operations experience across healthcare, education, and nonprofit organizations. Throughout my career, I have led cross-functional teams, improved operational processes, developed policies and standard operating procedures, coordinated strategic initiatives, and supported executive-level decision-making.
My background combines healthcare administration, operations management, quality improvement, project coordination, and organizational development. I have experience managing complex projects, streamlining workflows, preparing executive reports, coordinating stakeholders, and implementing systems that improve efficiency and organizational performance.
In addition to my professional experience, I currently serve as Vice President for Strategy and Operations at Fervent Academy, where I contribute to strategic planning, governance, organizational development, marketing initiatives, quality management, and special projects in an ongoing executive advisory capacity.
Earlier in my career, I worked as an Online English Tutor, teaching students from Japan, Taiwan, China, South Korea, Thailand, and Europe. This strengthened my communication skills, cross-cultural awareness, adaptability, and ability to build positive client relationships.
Core Skills
• Operations Management
• Executive Assistance
• Project Coordination
• Process Improvement
• SOP Development
• Documentation & Reporting
• Microsoft Office 365
• Google Workspace
• Microsoft Excel
• Canva
• ChatGPT
• Claude AI
• Administrative Support
• Team Leadership
• Stakeholder Coordination
• Virtual Collaboration
Currently Seeking
I am currently available for both full-time and part-time remote opportunities in:
• Operations Management
• Executive Assistance
• Project Coordination
• Business Operations
• Administrative Support
• Healthcare Operations
I am dependable, highly organized, adaptable, and committed to delivering excellent results through professionalism, integrity, continuous learning, and a solutions-oriented approach.
