I’m a highly experienced Customer Service and Virtual Assistant professional with 20+ years of BPO experience, including 8 years in healthcare and insurance accounts. I have strong skills in customer service, email and phone support, data entry, account management, problem-solving, and handling US-based customers. I’m reliable, adaptable, detail-oriented, and comfortable working independently in a remote environment. I’m currently looking for a long-term remote opportunity where I can use my experience to provide excellent customer support and dependable administrative assistance.