I’m a System Administrator and IT Support Specialist with over 4 years of experience supporting enterprise environments, including Windows Server infrastructure, ERP systems (Infor SyteLine), and IT service management processes (ServiceNow, ITIL v4).
I specialize in:
• Windows Server administration (Active Directory, DNS, DHCP, Group Policy)
• Incident management and technical support in high-volume environments
• ERP system support and process optimization
• Virtualization (VMware vSphere, Hyper-V)
• User support, troubleshooting, and system monitoring
In my previous roles, I handled system incidents, maintained server performance, supported ERP operations, and worked closely with cross-functional teams to improve system efficiency and reliability.
I am detail-oriented, reliable, and experienced in resolving technical issues quickly while maintaining clear communication with users and teams.
I am currently looking for remote opportunities where I can contribute my technical expertise and grow within a long-term role.
