I am a detail-oriented Virtual Assistant with training in CRM management, workflow automation, lead management, and administrative support. I help businesses stay organized, reduce manual work, and improve operational efficiency through structured systems and automation.
My most notable project is a Lead-to-Client Automation System, where I designed an automated workflow that captures leads, organizes customer information, and streamlines the client onboarding process. This project allowed me to apply CRM and automation principles in a practical business environment.
Prior to becoming a Virtual Assistant, I spent 11 years working in manufacturing—8 years in the Philippines and 3 years in Taiwan. This experience strengthened my attention to detail, discipline, adaptability, time management, and ability to perform consistently in fast-paced environments.
I am currently seeking opportunities where I can support business owners with administrative tasks, CRM management, workflow automation, lead tracking, email management, and process improvement. I am eager to learn, dependable, and committed to delivering high-quality work.
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