Customer Support & Fraud Prevention Specialist with 4+ years of experience in high-stakes, customer-facing roles.
> 18 months in health insurance (back office + inbound calls)
> Nearly 3 years as a Fraud Specialist at JPMorgan Chase & Co.
I specialize in:
> Handling sensitive customer concerns with professionalism
> Investigating and resolving fraud-related issues
> Managing high-volume workflows with accuracy
>I bring strong attention to detail, clear communication, and a problem-solving mindset to every task. I’m here to help businesses maintain trust, security, and excellent customer experience.
