I am a dedicated Customer Service professional with 3 years of experience in the BPO industry handling healthcare and dental insurance accounts.
I have strong experience in inbound calls, eligibility verification, benefits explanation, and claims inquiry assistance. I am skilled in providing accurate information, resolving customer concerns efficiently, and maintaining high-quality service.
I am adaptable, detail-oriented, and capable of working independently in a remote environment. I am seeking a full-time or part-time opportunity where I can apply my experience and continue to grow professionally in the virtual industry.
