I am a responsible and detail-oriented professional with hands-on experience in medical billing, insurance verification, and healthcare customer support. With a background in Medical Laboratory Science and a strong understanding of healthcare processes, I bring accuracy, efficiency, and compliance to every task I handle.
I have worked extensively with U.S.-based healthcare systems, supporting billing operations, claims management, and patient coordination. My experience includes reviewing and submitting medical claims, resolving denials, managing accounts receivable, and ensuring timely follow-ups with insurance providers. I am also skilled in pharmacy-related support, appointment scheduling, and handling patient billing inquiries with clarity and empathy.
I am proficient in multiple healthcare platforms such as AdvancedMD, IntakeQ, Athenahealth, Waystar, Encoda, CollaborateMD, AdvancedMD, IntakeQ, eClinicalWorks Availity, Evicore, and DentaQuest. My technical proficiency, combined with consistent HIPAA training, ensures that I maintain strict confidentiality and compliance standards in all tasks.
With strong communication skills in English and a commitment to continuous improvement, I am eager to contribute to a remote team where I can support operations, enhance workflow efficiency, and deliver high-quality service.
