With over 8 years of diverse experience spanning human resources, recruitment, customer success, and legal studies, I offer a high-level skill set designed to streamline business operations and drive organizational growth. My background includes leadership roles in international manpower firms and hands-on experience in the U.S. healthcare sector, providing me with a unique perspective on managing complex administrative and people-oriented tasks.
I am equipped to handle a wide range of specialized and general administrative tasks to help your company operate efficiently:
Talent Acquisition: Managing the end-to-end recruitment process, from initial screening of global candidates to scheduling interviews and job matching.
Systems Management: Expert use of CRM, ATS, AX, and HRIS systems to maintain candidate databases and streamline hiring workflows.
Employee Relations: Handling work-related concerns, salary dispute coordination, and conducting workplace investigations.
Schedule Management: Coordinating high-volume meetings, classes, and appointments across different time zones.
Document Processing: Advanced proficiency in MS Office (Word, Excel, PowerPoint) and MS Access for data management and reporting.
Content & Creative Support: Professional video editing and Photoshop skills for social media or internal communications.
Healthcare/Insurance Liaison: Assisting with insurance claims, verifying benefits (PPO, HMO, Medicare), and managing medical appointments.
Multi-Channel Communication: Handling inquiries via social media, phone, and email with C1 Advanced English proficiency.
Legal & Research Support:
Analytical Research: As a Juris Doctor student, I possess strong critical thinking and analytical skills applicable to contract reviews, legal research, and compliance documentation.
Technical Toolkit:
HR Tech: ATS, CRM, HRMS, HRIS, OPUS, AX, MS Word, Excel (Basic & Advanced), Power BI, Publisher, PowerPoint, Video Editing, Photoshop.
Certifications:
Certified Human Resource Professional (CHRP), Lean Six Sigma Yellow Belt (LSSYB), TEACHING ENGLISH AS A FOREIGN LANGUAGE (TEFL)
Why Hire Me?
I bring a Lean Six Sigma mindset to every task, ensuring that your business processes are not just managed, but optimized for efficiency. Whether you need a strategic partner to manage your recruitment funnel or a detail-oriented assistant to handle complex administrative workflows, I provide Cum Laude level dedication and professional excellence.
