Looking for a reliable Client Success Manager, Customer Support VA, or Admin Assistant who can improve customer experience, manage operations, and keep your business organized?
You’re in the right place.
I help businesses manage customer support, client relationships, administrative operations, and daily coordination to improve response times, customer satisfaction, and workflow efficiency.
How Can I Support Your Business:
- Customer Support (Phone, Email & Live Chat)
- Client Success & Customer Experience Management
- Customer Retention & Relationship Management
- Lead Follow-ups & Appointment Scheduling
- CRM Management & CRM Updates
- Inbox & Calendar Management
- Administrative & Executive Support
- Technical Support & Ticket Management
- Customer Onboarding & Account Support
- Operations Coordination & Workflow Management
- Data Entry, Documentation & SOP Support
- Cross-team Communication & Client Coordination
Tools & Platforms I use:
- CRM & Support Tools: Salesforce, HubSpot
- Communication: Slack, Zoom, Google Meet, -----------
- Productivity: Google Workspace, Microsoft Office, Notion, ClickUp
- AI & Automation: Claud, ChatGPT, Gemini, Grammarly, Perplexity
- Design & Content: Canva, CapCut
What You Can Expect:
- Managed 100–150+ customer interactions daily in fast-paced environments
- Strong background in customer engagement, retention, and issue resolution
- Organized CRM tracking, follow-ups, and workflow coordination
- Fast response times with professional and empathetic communication
- Reliable support focused on improving customer satisfaction and business efficiency
Why Should You Work With Me:
With almost 3 years of experience in customer support, client-facing operations, and administrative coordination, I’m experienced in managing high-volume workflows while maintaining professionalism, organization, and attention to detail. I’m proactive, adaptable, tech-savvy, and comfortable working independently while supporting customers, clients, and internal teams efficiently.
I don’t just complete tasks, I help businesses create smoother operations, stronger customer relationships, and better customer experiences.
Availability:
Full-time Availability
US, AU & UK Time Zones
Remote-Ready Setup with Stable High-Speed Internet
Dedicated Quiet Workspace & Professional Communication
LET'S CONNECT?
