I am a detail-oriented General Virtual Assistant with a strong background as an Operations Manager in the BPO industry, bringing nearly a decade of experience in operations, KPI tracking, reporting, and process improvement. I also completed Executive Assistant and VA training, strengthening my skills in calendar management, documentation, email handling, and client coordination.
I am highly organized, adaptable, and proactive, with a focus on efficiency, accuracy, and supporting business operations to help clients stay productive and focused on growth.