Experienced Customer Service & E-commerce Virtual Assistant with 4+ years of experience in voice, email, and chat support. Skilled in dropshipping, order processing, customer support, B2B communication, and handling e-commerce operations. Experienced using CRM tools, Zendesk, Shopify, and administrative support tasks in fast-paced remote environments. Strong communication skills, detail-oriented, adaptable, and capable of managing multiple tasks efficiently while maintaining excellent customer satisfaction.