Dynamic, hands-on IT Manager & Systems Engineer with over 9 years of proven experience directing highperformance technical support teams, optimizing multi-vendor enterprise network infrastructures, and engineering modern business automations. Adept at managing critical helpdesk workflows while simultaneously architecting secure server environments, deploying multi-site firewalls, and tuning high-density wireless networks. Strong track record of eliminating operational inefficiencies by building low-code API automation pipelines (n8n/GoHighLevel) and safeguarding corporate data assets through rigorous business continuity and disaster recovery protocols.
