Hello there, I'm Mary Angela from the Philippines. I'm a Creative Content & Social Media Management VA with 4+ years of experience supporting the smooth day-to-day running of their business operations, marketing campaigns, manage client communications, customer service, administrative support, hospitality, and sales support. I help business owners stay organized, connect with customers, and grow their online presence through social media and customer engagement.
Over the years, I've worked with businesses in hospitality, automotive, telecom, construction, and marketing industries. My experience includes calendar management, appointment scheduling, front desk support, hotel reservations, check-in/check-out assistance, customer inquiries, sales coordination, lead follow-ups, and handling day-to-day administrative tasks. I also create social media content, promotional materials, captions, reels, and marketing posts that help increase engagement, inquiries, and brand visibility that align with the company’s branding and messaging.
What I can help you with:
Virtual assistant & administrative support
Virtual reception duties
Answer and manage phone calls, emails, and SMS enquiries
Booking, rescheduling, and confirming appointments
Maintaining accurate customer records
Follow up on outstanding accounts
Send payment reminders
Payroll processing
Customer support (phone, email, chat)
Hotel & reservation support
Check-in/check-out assistance
Booking management
Hotel reservations management
Billing & payment processing
Cold calling & lead outreach
Social media management
Audience engagement
Content creation
Content calendar development
Content scheduling & posting
Canva graphic design
Caption writing & copy writing
Business page management
Conduct market research and competitive analysis
Develop & execute marketing campaigns
Coordinate project timelines and deliverables
Organic follower growth
Promotional posts
Inbox & email management
Calendar management & appointment setting
Lead generation & lead qualification
Cold calling & lead follow-up
Identify and reach out to leads
CRM & lead tracking
Sales operations support
Customer inquiry handling
Customer account management
Regularly update and manage website content
Monitor website analytics and recommend improvements
Data entry & database management
Process documentation & SOP creation
Task coordination & project management
Social media scheduling
Social media engagement
Optimize traffic, engagement, and conversion performance
Analyze current social media trends and adapt them to the brand
Develop, curate, and manage social media content
Canva graphics, thumbnails, and branded content
Engage with followers & respond to comments
Customer outreach support (Instagram DMs and email outreach)
Track social media performance and adjust strategies
Hashtag research & optimization
Community engagement & moderation
Support reporting, data management, and pipeline tracking
Track and report on outreach performance and refine strategies
Build and manage prospect lists for campaigns
Tools I'm proficient in:
Monday, Trello, ClickUp, Hubspot, Asana, Notion, HighLevel (GHL), ActiveCampaign, Pipeline CRM, Canva, CapCut, Adobe Express, Buffer, Metricool, Meta Business Suite, TikTok, X (Twitter), YouTube, LinkedIn, Pinterest, Airtable, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft 365, Microsoft Office (Word, Excel, PowerPoint, Outlook, OneDrive), Dropbox, Time Doctor, Slack, Zoom, Microsoft Teams, WhatsApp, Telegram, Viber, NICE, Loom, WhatsApp Business, Shopify, GoDaddy
My Availability
I am available for full-time, part-time, or 10–15 hours weekly work arrangements. I am also flexible with different schedules and can work in US, Australia, UK, EU, and Canada time zones.
Why businesses work with me:
Reliable, detail-oriented, and highly organized
Proactive, I solve problems before being asked
Strong, clear, professional English — both spoken and written
Fast communicator, responsive and clear at all times
Familiar with modern social media trends
Proficiency in Microsoft Office, digital marketing tools & CRM systems
Reliable, self-managing, and able to work Australian, US, Canada, EU/UK business hours
Adapts quickly to new tools, brand voices, and workflows
Stable setup: high-speed internet, backup power, and quiet dedicated workspace
Invite me for an interview
If you're looking for someone you can trust to manage your content, handle your outreach, keep your data organized, and support your operations, let's chat soon.
English Speaking, Data Entry, Content Creation, Canva Design, Caption Writing, Community Management, Graphic Design, Business Page Management, CRM Management, Database Management, Design, Customer Service, Sales, Video Content Creation, Marketing Analytics, Marketing, Account Retention
