E-commerce Operations Virtual Assistant with experience in Shopify store management, CRM management, order processing, customer coordination, administrative support, and data accuracy. Skilled in managing end-to-end order fulfillment by processing orders, tracking shipments, updating customer and order information, coordinating deliveries, monitoring inventory, and maintaining organized records in fast-paced environments.
Experienced in using Shopify, Salesforce CRM, Google Sheets, and Microsoft Excel to support daily e-commerce operations, improve workflow efficiency, and ensure accurate order and customer data management. Strong understanding of order tracking, inventory monitoring, customer support, and operational coordination to help deliver smooth and efficient customer experiences.
Recognized for being highly detail-oriented, organized, reliable, and capable of maintaining accuracy under pressure. Strong communication, multitasking, and problem-solving skills with the ability to adapt quickly, manage multiple tasks efficiently, and support growing e-commerce businesses remotely.
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