Healthcare professional with experience supporting both member and provider services, combined with expertise in Medical Accounts Receivable and revenue cycle management. Proficient in claims processing, insurance verification, denial management, appeals, payment follow-up, and resolving complex healthcare inquiries. Dedicated to delivering excellent service, optimizing reimbursement outcomes, and fostering strong relationships with members, providers, and insurance payers. Known for accuracy, efficiency, and a collaborative approach to achieving organizational goals.
