Experienced Customer Service and Technical Support professional with over 7 years in high-volume contact center environments. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining high satisfaction ratings. Strong background in email, chat, and phone support, with proven ability to work in fast-paced, remote settings. Highly adaptable, detail-oriented, and committed to delivering quality service while meeting performance goals. Open to virtual assistant and remote support roles where I can contribute strong communication and problem-solving skills.