I help healthcare providers and medical practices manage revenue cycle and administrative operations through accurate claims management, insurance follow-up, and patient support. As a Healthcare Virtual Assistant with experience in Revenue Cycle Management (RCM), I specialize in medical claims follow-up, EOB review, denial investigation, appeals preparation, payment posting, billing reconciliation, and insurance payer communication.
I am proficient in Google Workspace (Docs, Sheets, Slides, Drive, Calendar), Microsoft 365, Adobe Acrobat, Slack, Zoom, Google Meet, Loom, Microsoft Teams, ChatGPT, Grammarly, Google Apps Script, and SIS platforms. I use these tools to maintain organized workflows, accurate documentation, and effective communication in remote healthcare environments.
I am available for full-time work during EST business hours and prefer a long-term remote position where I can become a dedicated member of the team. I bring experience supporting U.S. healthcare operations as well as a strong customer service background, allowing me to communicate professionally with patients, insurance representatives, and internal teams.
I value accuracy, accountability, and consistency in my work. Employers can rely on me to follow through on responsibilities, maintain clear communication, and handle sensitive information with professionalism and attention to detail.
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