Results-driven BPO professional with 5 years of
experience in customer service, lead generation,
and appointment setting. Proven background in
Medicare Part D (PDP), assisting seniors with
eligibility, medication reviews, and benefit
explanations. Experienced across solar
qualification, business loan campaigns, political
surveys, and B2B digital marketing. Recognized for
strong communication, attention to detail, and
adaptability, with a proactive approach to learning
and expanding knowledge