Result-driven professional with over 11 years of experience in the BPO industry, supporting US-based clients across technical, billing, sales, and travel accounts. This diverse experience has strengthened my adaptability and provided a well-rounded understanding of
customer service and operations.
Experienced Customer Service Team Manager dedicated to delivering high-quality customer support and ensuring customer
satisfaction. Responsible for developing tea-----------mbers by maintaining up-to-date skills and knowledge aligned with job
requirements. Known for being a fast learner, proactive communicator, and effective in remote work environments.
