I help business owners stay organized and on top of their daily operations through e-commerce support, administrative assistance, email management, and customer service.
With hands-on experience running an online business and 5+ years of corporate administrative experience, I can support the behind-the-scenes tasks that keep a business running smoothly.
I’m a Virtual Assistant with practical experience managing my own online shop across Shopee, TikTok Shop, Lazada, Facebook Marketplace, and Etsy. I’ve handled day-to-day e-commerce tasks including order processing, customer inquiries, after-sales concerns, product listings, SEO content, supplier coordination, pricing, and sales and expense tracking.
My corporate experience in HR and payroll administration strengthened my skills in documentation, data entry, records management, email and communication, coordination, calculations, and handling information that requires accuracy and confidentiality.
I can help with:
-E-commerce Operations & Order Management
-Email Management & Administrative Support
-Customer Service via Email & Chat
-Order Tracking & After-Sales Support
-Product Listings & SEO Content
-Data Entry & Google Sheets
-Calendar & General Admin Support
-Supplier & Customer Communication
-Records & File Organization
-Canva & Basic Content Support
I’m organized, detail-oriented, and comfortable working independently while following established processes and SOPs. I’m also a self-directed learner and can adapt to new tools, platforms, and workflows.
Whether you need someone to keep your store organized, manage customer messages, stay on top of administrative tasks, or provide reliable day-to-day support, I’m ready to help.
