Hi, I’m Allen Mae, a detail-oriented and dependable Customer Service Virtual Assistant with a strong background in communication, organization, and client support.
As a nursing student with clinical experience, I’ve developed the ability to stay calm under pressure, communicate professionally, and handle concerns with empathy and patience — skills that translate strongly into customer support and virtual assistance.
I help businesses provide responsive and organized customer service through:
• Email Support
• Chat Support
• Customer Inquiry Handling
• Appointment Scheduling
• Data Entry and Documentation
• Administrative Assistance
I am currently improving my skills in customer support platforms and remote collaboration tools such as Google Workspace, Slack, Zendesk, and CRM systems to better support online businesses and remote teams.
I am eager to work with clients who value professionalism, reliability, and excellent customer experience.
Verified
