Dedicated and detail-oriented Virtual Assistant with experience in sales support, lead generation, customer service, scheduling, and operations management for cleaning service businesses in the US. Skilled in handling inbound and outbound communication, appointment setting, CRM management, and coordinating residential and commercial cleaning operations. Experienced in using Booking Koala, CRM, Thumbtack, Google LSA, Yelp, Indeed, and social media platforms for scheduling, client management, recruitment, and lead generation.
I have a strong background in B2B cold calling, client relationship management, and administrative support, helping businesses improve customer satisfaction and streamline daily operations. I am organized, reliable, quick to learn, and capable of multitasking in fast-paced remote environments. My goal is to help businesses grow by providing excellent customer support, efficient coordination, and high-quality virtual assistance services.