Detail-oriented and compassionate Medical Virtual Assistant with over 7 years of experience in healthcare support, insurance verification, and customer service. Proven expertise in managing patient scheduling, coordinating teletherapy services, and navigating U.S. healthcare systems while ensuring strict compliance with HIPAA regulations. Skilled in CRM and EHR/EMR systems, claims processing, and patient onboarding, with a strong ability to resolve issues efficiently and maintain high client satisfaction. Known for strong communication, emotional intelligence, and the ability to thrive in fast-paced, patient-centered environments.
