Results-driven E-commerce and Logistics Professional with experience providing Shopify customer support and managing end-to-end order operations. Skilled in handling order processing, refunds, returns, product inquiries, and email-based customer support while ensuring an excellent customer experience. Experienced in Warehouse Management System (WMS) operations within Lineage Logistics, coordinating inbound and outbound warehouse activities, inventory management, shipment tracking, and order fulfillment. Proficient in Microsoft Excel, data analysis, and process improvement, with strong attention to detail and the ability to thrive in fast-paced e-commerce and logistics environments. Committed to delivering efficient operations, accurate results, and high customer satisfaction.
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