Highly accomplished Operations Leader with over 5+ years of extensive management experience in BPO and business operations. Proven track record in overseeing daily operations, managing large teams, and driving performance to achieve organizational goals. Expert in strategic planning, resource allocation, and process optimization. Possesses strong analytical and negotiation skills with a demonstrated ability to manage multiple workstreams effectively. Committed to excellence, operational efficiency, and maintaining professional standards in client and vendor relations.
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