I help online sellers on Shopify, Amazon, and WooCommerce stop losing sales because of messy product listings, delayed orders, or inaccurate inventory. When your store backend is disorganized, you spend too much time fixing things instead of growing the business. I take care of the daily operations so you can focus on what matters.
I handle product listing and optimization, order processing, inventory management, customer email and chat support, and general store maintenance. I also manage data entry, email correspondence, and administrative tasks to keep everything accurate and running smoothly.
My background as a Junior QA Engineer on a live Shopify app gave me direct experience validating product displays, pricing, checkout flows, and inventory details. I identified bugs, prepared test cases, and worked closely with developers to ensure a great customer experience — skills I now apply to e-commerce support work.
I am proficient in Google Workspace (Docs, Sheets, Slides, Drive), Microsoft Office, Canva, ChatGPT, Grammarly, Gemini, Grok, Slack, Zoom, Google Meet, Trello, Asana, and ClickUp. I also have experience with manual testing, bug tracking, and documentation.
I am based in the Philippines, fully equipped for remote work with reliable high-speed internet, backup power, and flexible availability for US, UK, and AU time zones (including graveyard shifts). English is proficient in writing, reading, and listening.
If you need a reliable, detail-oriented virtual assistant to keep your e-commerce store organized and growing, send me a message or connect — I would love to discuss how I can support your business.