15+ years contact center experience in the customer service field with basic technical skill set. Highly skilled healthcare professional with substantial experience in insurance verification and medical billing for a Medical Group specializing in Behavioral Health, Psychotherapy in an office or virtual setting. My most recent experience involved leading two teams specializing in insurance verification and claims submissions tasks in the last 4 and a half years.
- Customer Service
- Client Support
- Email Support
- Patient Care
- Mental Health
- Behavioral Health
- Psychotherapy
- Telehealth
- Intake and scheduling
- Insurance Verification
- Prior Authorization
- Insurance Portals
- Availity
- Verification of Benefits
- In Network
- Out of Network
- Copay
- Coinsurance
- Deductible
- Out of pocket max
- Electronic Health Record Data Entry
- Athenahealth
- Veradigm
- Salesforce
- HIPPA Certified
- Medical Billing
- End to end
- Revenue Cycle Management
- Claims Submission and follow up
- Six Sigma
Verified
