Results-driven Medical Virtual Assistant and Prior Authorization Specialist with 5+ years of experience supporting US-based healthcare providers. I specialize in prior authorizations, insurance verification, benefits investigation, and revenue cycle management, with a strong commitment to HIPAA compliance and accurate medical documentation.
Having worked with leading healthcare organizations including Optum and DME Service Solutions, I bring hands-on expertise in navigating complex EHR/EMR systems and insurance portals, coordinating with payers, and ensuring timely approvals for clinical procedures and medical equipment. I currently oversee a team of agents as an Operations Supervisor, where I combine my clinical knowledge with strong leadership and quality assurance skills to drive efficiency and compliance.
I am certified in HIPAA, Medical Virtual Assistance, and Medical Billing & Coding, and I am passionate about delivering accurate, compassionate, and efficient support to healthcare providers and their patients all from a remote setting.
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