I am a highly experienced Customer Support Specialist and Virtual Assistant with over 5 years of experience handling international accounts such as DoorDash and Cathay Pacific. I specialize in Amadeus GDS, Salesforce, and Oracle Service Cloud. My expertise extends to E-commerce management, where I have managed storefronts for Lazada, Shopee, and Facebook Marketplace, handling both physical logistics and digital product templates via -----------. I am an expert in manual order tracking and data management using Google Sheets. With a background in Electronics and Communications Engineering (ECE), I bring a technical and detail-oriented approach to every task.
