I’m a Customer Support Specialist and Virtual Assistant with 6+ years of remote work experience supporting international clients, e-commerce businesses, and daily operations. I have experience handling customer support, administrative tasks, CRM management, and online business processes.
My skills include email and chat support, calendar management, inbox management, CRM platforms (Salesforce, Zendesk, GoHighLevel, HelpScout), e-commerce support (Shopify, Shopee, Lazada, Facebook Marketplace), order tracking, data entry, reporting, Google Workspace, Microsoft Office, Canva, and AI tools like ChatGPT.
I have experience managing customer inquiries, updating records, coordinating schedules, assisting with operations, creating reports, and supporting business workflows. I’m organized, detail-oriented, adaptable, and a fast learner who can work independently while providing reliable support.
