I have 10 years of experience in customer service and 2 years working as a Virtual Assistant. I have experience in cold calling, lead qualification, appointment setting, transcription, sales support, and logistics operations. I worked with a medical healthcare company as an appointment setter and transcriber, a 3rd party box company in sales, and most recently a 3rd party logistics company managing LTL shipments and shipment tracking. I am hardworking, organized, detail-oriented, and able to communicate well with customers and clients while handling tasks efficiently in a fast-paced environment.
