Detail-oriented logistics and operations professional with over 20 years of experience in dispatch coordination, workforce management, customer service, and administrative support. Experienced in scheduling field technicians, coordinating service requests, monitoring performance metrics, managing email communications, and handling high-volume operational workflows. Recently completed Truck Dispatcher training with knowledge of freight operations, carrier communication, load coordination, and transportation documentation. Adept at multitasking, problem-solving, and ensuring efficient day-to-day operations in fast-paced environments.
