I am a dedicated and detail-oriented Healthcare Virtual Assistant with more than 5 years of experience in healthcare operations, customer service, scheduling coordination, payroll support, and administrative tasks. I previously worked as a Medical Operations Coordinator at MedGrocer, where I managed nationwide clinic coordination, staff scheduling for 300+ healthcare professionals, payroll-related concerns, and operational support for partner clinics across the Philippines.
I am experienced in handling high-volume administrative work while maintaining accuracy, efficiency, and professionalism. I am confident in communicating with clinics, healthcare staff, and clients through phone calls, email, chat, and various communication platforms. I also have experience using tools such as Google Workspace, Microsoft Excel, Airtable, Zendesk, Telerivet, and other administrative systems.
My strengths include:
• Healthcare operations support
• Appointment and staff scheduling
• Customer service and patient coordination
• Payroll and timesheet management
• Data entry and records management
• Administrative support
• Multitasking in fast-paced environments
• Strong written and verbal English communication
I am highly organized, dependable, and quick to learn new systems and processes. I work well independently, pay close attention to detail, and always aim to provide efficient and reliable support to clients and teams.
I am currently looking for long-term opportunities where I can contribute my healthcare operations and administrative experience while continuing to grow professionally as a Healthcare Virtual Assistant.
