Operations and Customer Support VA with 5+ years of experience handling customer communication, administrative coordination, CRM management, and backend operations in fast-paced environments.
Experienced in managing live chat, email support, transaction tracking, account monitoring, and operational workflows with strong attention to detail and accuracy. Proficient in Google Workspace, GoHighLevel, Notion, Slack, Canva, and AI productivity tools including ChatGPT.
Previously supported high-volume customer operations while maintaining fast response times, accurate records, and smooth cross-team coordination. Comfortable working independently, learning new systems quickly, and supporting US-based teams across EST and PST time zones.
Remote-ready with 300 Mbps fiber internet, dedicated workspace, and flexible availability.
