Virtual Assistant | Customer Support | Admin Support | Night Shift Ready | Fast Learner

Hi! I'm Danica, a Virtual Assistant and Customer Support Specialist with 3+ years of BPO experience.

I specialize in:
- Handling customer inquiries via chat and email
- Resolving order issues, refunds, and complaints professionally
- Managing high-volume workload while maintaining 95%+ customer satisfaction
- Working night shift 10PM-6AM PHT

I'm reliable, a fast learner, and open to learning new tools and tasks like data entry, social media management, and basic admin work. I'm ready to start immediately.