Results-driven customer service professional with experience assisting 150+ customers daily while maintaining high standards for response time, accuracy, and customer satisfaction. Worked with companies such as IBEX Global Philippines and Teleperformance Philippines, supporting accounts including Michaels, Walmart, and UnitedHealthcare. Skilled in handling high-volume customer inquiries, resolving concerns efficiently, and delivering positive customer experiences in fast-paced environments. Currently transitioning into Virtual Assistant and E-commerce support roles, bringing strong communication, multitasking, problem-solving, and organizational skills, along with a strong willingness to learn and help businesses operate smoothly and efficiently.
