Hi, I’m Keisha, a highly organized operations and customer service professional with nearly 10 years of experience in logistics, administration, and team leadership.
I spent most of my career with DHL Express, where I worked my way up from Retail Outlet Officer to Retail Supervisor. In that role, I managed daily operations, handled customer concerns, coordinated schedules, maintained documentation, worked with multiple departments, and supported marketing initiatives.
My experience taught me how to stay organized, communicate effectively, solve problems quickly, and manage multiple priorities in fast-paced environments.
I’m currently transitioning into Executive Assistant and remote administrative roles where I can help business owners stay organized by managing calendars, emails, scheduling, customer communication, and operational tasks.
I’m reliable, detail-oriented, proactive, and always willing to learn new tools and systems.