Experienced Virtual Assistant, Operations Coordinator, and Customer Support Professional with 10+ years of experience in fast-paced media, logistics, and administrative environments.
Recently worked remotely for a California-based company handling scheduling coordination, customer communication, logistics support, CRM management, billing coordination, vendor coordination, and operational reporting across multiple U.S. states.
Experienced in handling high-volume calls, emails, scheduling adjustments, client follow-ups, documentation, and urgent operational concerns while maintaining professionalism and strong customer service standards.
Background includes:
• Recruitment Specialist
• Sales Support
• Scheduling and coordination support
• Client and customer communication
• CRM and documentation management
• Operations and logistics coordination
• Billing and invoice support
• Vendor and subcontractor coordination
• Administrative and executive support
• Research and reporting
• Multitasking in high-pressure environments
Proficient in:
Goodshuffle Pro, Glide, -----------, ADP, Google Workspace, Microsoft Office, Canva, CRM systems, and remote communication platforms.
Recognized for strong communication skills, attention to detail, adaptability, professionalism, and the ability to work independently in remote environments.