Detail-oriented Insurance Virtual Assistant with hands-on experience supporting 30+ US-based insurance carriers across the full policy lifecycle. Proficient in HawkSoft, Insured Mine, Microsoft 365, and Google Workspace, with a strong background in CRM management, underwriting coordination, billing, post-binding documentation, and client communication. Prior experience in a high-volume BPO environment as a Subject Matter Expert further sharpened my analytical thinking, compliance standards, and workflow management skills. I work independently, deliver accurate results consistently, and thrive in fast-paced remote settings.
