I've been working in e-commerce for the past 5 years, helping businesses manage their online stores and take care of their customers. I also have experience running my own stores on Shopee and Lazada, so I understand what it's like to handle orders, answer customer questions, and keep everything running smoothly.
Most of my work has involved Shopify, Shopee, Lazada, and Amazon. I can upload products, update listings, manage inventory, process orders, track shipments, and respond to customer emails or chats. Customer service is one of my strengths. I enjoy helping customers, answering their questions, and resolving issues in a professional and friendly way. I always try to make sure every customer has a positive experience while following the company's policies and procedures.
I'm also comfortable using Google Sheets, Canva, ChatGPT, and Claude to help me work more efficiently.
I'm someone who pays attention to details and likes to keep things organized. I'm dependable, easy to work with, and I don't need constant supervision to get things done. I learn new systems quickly, follow SOPs carefully, and always do my best to deliver accurate and quality work.
I'm looking for a long-term role where I can grow with a company and become someone the team can rely on. If you're looking for a hardworking Virtual Assistant with solid e-commerce experience and strong customer service skills, I'd be happy to help.
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