Customer Service and Administrative Support with experience in handling client concerns, appointment scheduling, data entry, and office coordination. Experienced in assisting bank-related client transactions such as passbook withdrawals, passbook updates, and document preparation for approval processing to head office.
Strong background in customer service, client follow-ups, and maintaining good client relationships through clear communication and reliable support. Also experienced in telemarketing, lead generation, email handling, and managing office records.
Skilled in Microsoft Office, Google Workspace, Canva, Trello, Slack, and administrative tasks suited for Virtual Assistant, Chat Support, Email Support, and Customer Service roles.