I'm an IT Operations and Automation Engineer with over a decade of hands-on experience across the full technology stack — from bare-metal infrastructure to AI-driven workflow orchestration.
My work sits at the intersection of systems engineering and intelligent automation. I design and deploy end-to-end pipelines that integrate LLMs (Claude, Gemini, GPT), orchestration platforms like n8n, and self-hosted infrastructure — eliminating manual overhead and making data flow reliably between systems that were never meant to talk to each other.
On the infrastructure side, I manage Linux server environments, containerized services via Docker, reverse proxy configurations, DNS and SSL management, and multi-VPS deployments — ensuring uptime, security, and performance at every layer.
I also build the tools themselves: custom web applications, API connectors, data dashboards, and automation interfaces — deployed through CI/CD pipelines with production-grade reliability.
What sets my approach apart is breadth with depth. I've led RPA initiatives, supported 2,000+ enterprise clients, built analytics systems for e-commerce operations, and now architect AI-assisted workflows that compress days of manual work into minutes. I don't just automate tasks — I redesign the process first, then automate what remains.
When I'm not deep in a workflow or debugging a deployment, I'm exploring AI tooling, reverse engineering legacy systems, or stress-testing the next automation idea in my homelab.
Experience
My professional journey in IT industry.
n8n Automation Specialist
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Freelance
Sept 2025 - Jan 2026 • 5 mos.
Architected and deployed simple to complex autonomous workflows using n8n to integrate LLMs (Claude/ChatGPT) with business databases, reducing manual data entry by 95%. Developed custom API connectors and Python scripts to streamline cross-platform data synchronization, ensuring 100% data integrity across internal systems, while standardizing automation documentation and error-handling protocols.
System Administrator
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Freelance
Jan 2024 - Mar 2025 • 1 yr 3 mos.
Managed enterprise-level server environments, overseeing VPS migrations and Nginx configurations to ensure 99.9% uptime for critical business applications. Implemented robust security measures including Cloudflare SSL management and secure Docker deployments to protect sensitive internal and client data, while optimizing system performance by proactively monitoring storage health and hardware utilization to identify and resolve bottlenecks before they impacted operations.
Proprietor
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Self-Employed E-Commerce Business
-----------• 3 yrs 9 mos.
Designed and implemented an automated reporting suite using Python, SQL, and Plotly Dash to track inventory, sales trends, and logistics, supporting comprehensive business management and data-driven decision-making across all aspects of the operation.
Application Support Engineer
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Iridium Technology
-----------• 9 mos.
• Provided comprehensive support for Business Intelligence (BI) applications by managing databases and generating detailed reports to assist business operations and decision-making processes.
Data Analyst
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Fit Small Business
-----------• 1 yr 3 mos.
• Designed, developed, and maintained automated reporting systems for the IT team and organizational stakeholders. These reporting solutions streamlined information delivery, enabling timely access to critical data and enhancing operational transparency. By automating report generation and distribution, the IT team was able to monitor key metrics efficiently and support informed decision-making across departments.
IT Analyst (SME) & RPA Lead Designer
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Sutherland
-----------• 7 yrs 5 mos.
Robotic Process Automation Project Lead Designer
Served as the Project Lead Designer for Robotic Process Automation (RPA) initiatives, overseeing the end-to-end design and implementation of automation solutions. This role involved identifying business processes suitable for automation, collaborating with stakeholders to define requirements, and ensuring that RPA deployments aligned with organizational goals.
Lead Technical & Customer Support - Subject Matter Expert
Acted as the Subject Matter Expert for both technical and customer support functions. Led teams in delivering high-quality support, addressing complex technical issues, and providing expert guidance to improve service delivery and customer satisfaction.
Supported 2000+ Retail Stores and 500+ Corporate Clients
Provided comprehensive support to a large client base, including over 2,000 retail stores and more than 500 corporate clients across the United States and Puerto Rico. Ensured seamless operations and timely resolution of issues, contributing to overall client success and business continuity.
Verified
