Versatile and results-driven Customer Support and Sales Specialist with 6 years of elite front-line experience spanning B2B, healthcare intake, and tech platforms like -----------. Highly skilled in both high-volume omnichannel communication and fast-paced client relations. Whether managing multi-window Live Chat queues, clearing high-volume Email ticket backlogs, or leading Outbound Sales and Cold Calling campaigns, I leverage deep consumer psychology to solve complex issues, retain customers, and drive revenue.