I have experience in the BPO industry for more than a decade. In my current role a a team leader/supervisor, I developed strong organizational, communication, and problem-solving skills while managing schedules, performance, coordinating with different teams and clients, and ensuring day-to-day operations ran smoothly. I'm also comfortable using business tools such as Microsoft Office and I'm eager to continue expanding my knowledge of systems like Microsoft Dynamics 365 and other tools that may be very useful for the company.
