I have several years of experience in customer service, player protection, and risk-related roles with Entain Group. My work involved investigating customer accounts, monitoring suspicious activity, supporting responsible gaming initiatives, and coordinating with compliance and customer support teams to resolve issues effectively.
Through these experiences, I developed strong attention to detail, problem-solving skills, and the ability to handle sensitive situations professionally and empathetically. I believe my background in risk analysis and customer support makes me a strong fit for this role, especially in fast-paced and customer-focused environments