I have background in Biology (took several units in college), as well as Biblical Studies for my degree.
I have over 9 years of experience as a virtual assistant and freelancer. I have developed a strong work ethic and diverse skill set that enables me to deliver high-quality work and effectively assist my employer.
I have worked for several businesses, including Amazon (FBA) businesses, as well as short-term and medium-to-long-term rental operations.
I can multitask and thrive under pressure. I know how to anticipate needs and possible issues that may arise, and proactively address them. I have strong organizational and management skills, which helped me create efficient processes for my employers and the businesses I support. Additionally, my keen attention to detail ensures accuracy and reliability in my tasks.
Beyond organization, I have excellent critical thinking and problem-solving skills. I am proficient in both written and verbal English communication, a quick learner, and always eager to learn new skills to further improve and better support my employers.
Lastly, I am comfortable in working both independently and as part of a team.
ONLINE WORK EXPERIENCE:
Vacation Rental (Short-Term Rentals) / Property Management Assistant (Medium to Long-Term Rentals)
• Worked for US-based companies
• Managed listings of short-term rentals in different platforms, including Airbnb and Hipcamp
• Ensured high guest satisfaction by effectively communicating with them and addressing their questions and issues promptly
• Coordinated with the cleaning staff to maintain the property's upkeep
• Managed Marketplace, Roomies, and Zillow listings for medium to long-term rentals
• Tenant screening process
• QuickBooks bookkeeping
• Worked on other admin tasks like preparing reports
• Social media management
Business Operations Executive
• Worked for a baby products manufacturer with a global Amazon store
• Managed online store quality assurance
• Resolved listing issues
• SEO
• Amazon A+ Content
Business Operations Assistant
• Worked for a Netherlands-based Amazon FBA business
• Managed backend FBA Seller Central account
• Shopify order fulfillment
Product Research Analyst and Business VA
• Worked for a US-based Amazon FBA business
• Product research (online arbitrage and wholesale)
• Inventory management
• QuickBooks bookkeeping
TOP SKILLS & QUALITIES:
• Administrative and Business Operations
• Short-term Rental Management
• Medium to Long-term Rental Management
• Client/Customer Service (Chat and Email)
• Bookkeeping through Quickbooks
• Social media management
• English Language & Communication
• Computer Literacy
• Google Workspace (Google Sheets, Docs, Calendar, Voice, Slides, etc)
• Microsoft Office Suite (Excel, Word, and PowerPoint)
• Graphic Design
• Technical Writing
• Critical Thinking and Problem Solving
• Attention to Detail
• Organization and Management
• Time Management
• Adaptability and Eagerness to Learn
NOTE: Onlinejobs only allows up to three 5-star skills, four 4-star skills, and up to 15 skills in the list below
