Detail-oriented and reliable Virtual Assistant with almost 3 years of experience in the BPO industry handling both voice and non-voice accounts. Skilled in customer service, administrative support, data entry, email handling, scheduling, and multitasking in fast-paced environments. Experienced in using tools such as Salesforce, Five9, Google Workspace, Microsoft Office, Teams, X-Lite, ChatGPT, and other online platforms.
Strong communication, problem-solving, and organizational skills with the ability to work independently and manage tasks efficiently in a remote setup. Dedicated to providing quality support, maintaining professionalism, and helping businesses improve daily operations and customer experience.
