I am an Automation Specialist and IT Support Professional with 5+ years of experience helping businesses reduce manual work and improve efficiency.
I specialize in building automated workflows using n8n, integrating APIs, and streamlining repetitive processes. I also have strong experience in IT support including Microsoft 365, Azure/Intune, Active Directory, SCCM, and network troubleshooting (VPN, DNS).
In my current role, I handle 50+ support tickets daily with high SLA compliance while identifying opportunities for automation to improve workflows.
What I can help you with:
• Build automation workflows (n8n)
• API integrations and process automation
• Email and task automation
• IT support and troubleshooting
• Process optimization and documentation
I am reliable, detail-oriented, and focused on delivering efficient solutions that save time and improve operations.
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