Results-driven professional with over 6 years of experience in customer service, executive support, operations leadership, sales, and travel account management across the BPO and corporate industries. Proven track record of delivering exceptional customer experiences, leading teams, and supporting business operations in fast-paced environments. Experienced in handling travel, telecommunications, sales, and executive support accounts with strong expertise in client relations, process improvement, and operational coordination.
Skilled in leadership, critical thinking, communication, and team management, with hands-on experience using Salesforce, MS Office tools, contact management platforms, and travel systems such as Sabre and Worldspan. Demonstrated ability to manage schedules, coordinate executive tasks, support sales and marketing initiatives, and mentor tea-----------mbers to achieve performance goals. Adaptable, detail-oriented, and committed to maintaining high standards of service excellence and operational efficiency.
