I am a dedicated and adaptable customer service and sales specialist with over a decade of experience across outbound sales, collections, inbound support, and e-commerce account management. Proven track record in initiating outbound sales calls, handling complex customer inquiries, moderating content, and supporting third-party sellers on platforms like Amazon.
I am skilled in negotiation, problem-solving, lead generation, and CRM systems, including Zendesk, Freshdesk, and Amazon CRM tools. I demonstrated excellent communication, time management, and data research abilities. I've been known for delivering prompt, high-quality support and driving customer satisfaction in dynamic, fast-paced environments.
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